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thefaqapp

The FAQ app for modern businesses.

We learn what your customers are asking and answer them for you, so you can focus on growing your business.
No more manual updates or manual answers.

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Billing

How do I upgrade my current plan?

Navigate to Settings > Billing in your dashboard. Select your new tier and click 'Upgrade'. The remaining time on your current plan will be prorated automatically onto your next invoice.

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Import from tools you already use

ZendeskIntercomSlackNotion

Everything you need to build a world-class knowledge base.

Powerful enough for enterprise support teams, simple enough for bootstrapped founders.

Write once, answer forever.

Import your help docs, tickets, or plain notes. The rich text editor helps you format clear, customer-ready answers with categories, ownership, and review cycles.

Screenshot: Write once, answer forever

Screenshot: Know what's missing

Know what's missing.

See exactly what people search for, which answers resolve tickets, and where your documentation has gaps. Stop guessing — let the data tell you what to write next.

Your brand, your domain.

Host your FAQ at faq.yourcompany.com with full SSL and custom branding. Or embed the widget anywhere with a single script tag — your users never leave your product.

Screenshot: Your brand, your domain

From chaotic Slack threads to a live FAQ in three steps.

Stop answering the same questions over and over. Turn your team's collective knowledge into a self-serve support engine. Or start from one of our industry templates.

1

Connect your sources

Import from Zendesk, Intercom, Slack, or plain text.

2

Review and publish

Use the clean editor to format answers and assign ownership.

3

Embed anywhere

Add to your site via script tag, or use the hosted custom domain.

Simple, transparent pricing.

Start for free. No credit card required. Upgrade as your support volume grows.

Free

$0

  • 1 project
  • 50 active FAQs
  • Basic search analytics
  • thefaq.app subdomain
Start for free

Starter

$19/mo

For growing teams

  • Up to 200 active FAQs
  • 3 widgets
  • Team collaboration (up to 3 members)
  • Remove 'Powered by' branding
  • Priority support
Choose Starter
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Pro

$49/mo

Billed annually

  • Unlimited FAQs
  • Custom domain support
  • Embeddable widgets
  • Advanced search analytics
  • Remove 'Powered by' branding
Get Started Free

Need SSO, custom SLA, and enterprise onboarding? View Enterprise options. Switching from another tool? Compare TheFAQApp to alternatives.

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