Privacy Policy
Last updated: February 2026
1. Introduction
thefaqapp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our FAQ management platform.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and password. If you sign up using a third-party service (like Google), we receive your basic profile information.
Content Data
We store the FAQ content you create, including questions, answers, categories, and any media you upload. This content belongs to you.
Usage Data
We collect analytics data about how visitors interact with your public FAQ pages, including page views, search queries, and feedback ratings. This helps you understand your audience.
Technical Data
We automatically collect technical information such as IP addresses, browser type, device information, and cookies to ensure security and improve our service.
3. How We Use Your Information
- To provide and maintain our service
- To process your transactions and send related information
- To send you technical notices and support messages
- To respond to your comments and questions
- To analyze usage and improve our service
- To detect and prevent fraud or abuse
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers: Companies that help us operate our platform (hosting, analytics, payment processing)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure authentication, and regular security audits.
6. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt out of marketing communications
7. Cookies
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings.
8. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by email or through our service.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@thefaq.app